First Capital Shared Services Limited (FCSSL) was incorporated on the 2nd of April 2018 in Mauritius and is a subsidiary of FMBCapital Holdings Plc (FMBCH). FCSSL serves as a Center of Excellence for all Group countries (Botswana, Malawi, Mozambique, Zambia and Zimbabwe), providing support for key functions such as Technology, Treasury, Trade, Back-Office Operations, Risk and Compliance.

With offices in Ebene, FCSSL has a current staff complement of more than 90 specialists with vast experience within critical banking support functions. As an independent entity, the Centre works closely with country operations in the deployment of quality products and services that strengthen and support the Group Strategy to create customer value. FCSSL remains committed to the highest ethical standards and control frameworks that adhere to regulatory expectations.

FCSSL is focused on operational excellence and the investment of technological solutions and services that will drive growth for the Group. The Center remains committed to the creation of a shared project hub, enhanced data analytics capabilities, and best in class cyber security frameworks that fortify our strategic focus.